Privacy Policy

Last updated: December 2024

1. Introduction

slavnztv B.V. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website slavnztv.life or use our services.

This policy complies with the General Data Protection Regulation (GDPR) and Dutch data protection laws. By using our website or services, you consent to the data practices described in this policy.

2. Data Controller Information

Company: slavnztv B.V.

Registration Number: 78293416

VAT Number: NL234567892B02

Address: Stationsweg 269, 1348 HG Almere, Netherlands

Email: privacy@slavnztv.life

Phone: +31 707651469

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

  • Name and contact details (email, phone number, address)
  • Company information and job title
  • Project requirements and business needs
  • Communication preferences
  • Payment and billing information

3.2 Technical Information

We automatically collect certain technical information:

  • IP address and location data
  • Browser type and version
  • Device information and screen resolution
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

3.3 Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

4. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Provision

  • Providing software development and technology services
  • Processing and responding to inquiries
  • Project management and client communication
  • Technical support and maintenance

4.2 Business Operations

  • Contract management and billing
  • Quality assurance and service improvement
  • Legal compliance and record keeping
  • Business analysis and reporting

4.3 Marketing and Communication

  • Sending relevant service updates and newsletters
  • Marketing communications (with your consent)
  • Website personalisation and user experience

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: To provide our services and fulfill contractual obligations
  • Legitimate Interest: For business operations, security, and service improvement
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your data with trusted third-party providers who assist us in:

  • Cloud hosting and infrastructure services
  • Email marketing and communication platforms
  • Analytics and website performance tools
  • Payment processing services

6.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations or court orders
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Respond to government requests

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure backup and disaster recovery procedures
  • Compliance with industry security standards

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our retention periods are based on:

  • Client Data: Retained for the duration of our business relationship plus 7 years for legal compliance
  • Website Analytics: Typically retained for 26 months
  • Marketing Data: Retained until you withdraw consent or unsubscribe
  • Legal Records: Retained as required by Dutch law

9. Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data in certain circumstances

Right to Restrict Processing

Request limitation of how we process your data

Right to Data Portability

Request transfer of your data to another organisation

Right to Object

Object to processing based on legitimate interests or direct marketing

To exercise any of these rights, please contact us at privacy@slavnztv.life. We will respond to your request within one month.

10. International Data Transfers

We primarily process data within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure adequate protection through:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Other appropriate safeguards as required by GDPR

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Data Protection Officer: slavnztv B.V.

Email: privacy@slavnztv.life

Phone: +31 707651469

Address: Stationsweg 269, 1348 HG Almere, Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

This privacy policy was last updated on December 2024 and is effective immediately.