Terms of Service

Last updated: December 2024

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and slavnztv B.V. ("Company," "we," "our," or "us") regarding your use of our website and services.

By accessing our website at slavnztv.life, engaging our services, or entering into any agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

These Terms apply to all users of our website and services, including clients, visitors, and any other individuals or entities that access or use our services.

2. Company Information

Legal Name: slavnztv B.V.

Registration Number: 78293416

VAT Number: NL234567892B02

Registered Address: Stationsweg 269, 1348 HG Almere, Netherlands

Contact Email: legal@slavnztv.life

Phone: +31 707651469

3. Services Description

slavnztv provides software development and technology solutions, including but not limited to:

  • Custom software development and programming
  • Web and mobile application development
  • Cloud solutions and infrastructure services
  • Digital transformation consulting
  • Technical support and maintenance services
  • System integration and API development

Specific service details, deliverables, timelines, and pricing will be outlined in separate project agreements or statements of work that reference these Terms.

4. User Obligations and Responsibilities

4.1 Lawful Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorised access to our systems
  • Interfere with the proper functioning of our services

4.2 Information Accuracy

You are responsible for providing accurate, complete, and current information when using our services or communicating with us. You must promptly notify us of any changes to your information.

4.3 Cooperation

For project-based services, you agree to provide timely feedback, necessary resources, and reasonable cooperation to facilitate successful project completion.

5. Intellectual Property Rights

5.1 Company Intellectual Property

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of slavnztv or its licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Client Intellectual Property

You retain ownership of any intellectual property you provide to us. By engaging our services, you grant us a limited licence to use your intellectual property solely for the purpose of providing the agreed services.

5.3 Developed Solutions

Ownership of custom software and solutions developed specifically for you will be addressed in individual project agreements. Generally, you will receive appropriate usage rights or ownership as specified in the relevant agreement.

6. Payment Terms and Pricing

6.1 Pricing

Pricing for our services will be specified in individual project agreements or quotes. All prices are in Euros (EUR) unless otherwise stated and exclude applicable taxes.

6.2 Payment Schedule

Payment terms will be specified in individual agreements. Generally, we require:

  • Advance payment or deposit before project commencement
  • Payment of invoices within 30 days of issue date
  • Late payment charges may apply as permitted by law

6.3 Taxes

You are responsible for any applicable taxes, duties, or fees related to your use of our services, except for taxes based on our income.

7. Confidentiality

Both parties acknowledge that they may have access to confidential information during the course of our business relationship. We agree to:

  • Maintain the confidentiality of all proprietary information
  • Use confidential information only for the purpose of providing services
  • Implement appropriate security measures to protect confidential data
  • Return or destroy confidential information upon request

Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

8. Limitation of Liability

8.1 Disclaimer of Warranties

Our services are provided "as is" without any express or implied warranties. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation of Damages

To the maximum extent permitted by law, slavnztv's total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific services that gave rise to the claim.

8.3 Exclusion of Consequential Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

9. Indemnification

You agree to indemnify and hold harmless slavnztv, its employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. Termination

10.1 Termination Rights

Either party may terminate ongoing services with appropriate notice as specified in individual agreements. We reserve the right to terminate services immediately if you breach these Terms.

10.2 Effect of Termination

Upon termination, you remain liable for all charges incurred up to the termination date. Provisions regarding confidentiality, intellectual property, and limitation of liability shall survive termination.

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Dutch data protection legislation.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government actions, or natural disasters.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Amsterdam, Netherlands.

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiations or mediation.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised "Last updated" date. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

For material changes that affect existing agreements, we will provide reasonable notice and may require explicit acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Entire Agreement

These Terms, together with any referenced policies and individual project agreements, constitute the entire agreement between you and slavnztv regarding the use of our services and supersede all prior or contemporaneous communications and proposals.

17. Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please reach out:

Legal Department: slavnztv B.V.

Email: legal@slavnztv.life

Phone: +31 707651469

Address: Stationsweg 269, 1348 HG Almere, Netherlands

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM CET

These Terms of Service were last updated on December 2024 and are effective immediately.